Federal Communications Commission · Demonstration
FCC Initiatives
FCC Initiatives · Protecting Consumers
The FCC is taking action to protect and empower American consumers.
We are reinvigorating this effort by proposing and implementing impactful policy initiatives and pursuing strong enforcement actions.
This includes dedicated campaigns and workstreams to tackle illegal robocalls, loud TV commercials, pirate radio operations, payola schemes and more.
Illegal robocalls, cut at every point in the call path.
Undertaking a new campaign to tackle illegal robocalls at every point in the call path. This includes pushing carriers to block more illegal robocalls before they reach consumers, giving consumers better tools to distinguish legitimate calls from scams, stepping up enforcement, and curbing scam calls that originate outside of the United States.
Considering additional actions the Commission could take to make sure TV viewers aren’t inundated by exceedingly loud commercials. The FCC is seeking input from consumers and industry on the extent to which the CALM Act rules are effective in controlling and preventing loud commercials on programming provided by television broadcasters and pay TV providers like cable and satellite.
Taking action to enhance and improve the National Suicide and Crisis Lifeline, 988, for anyone who needs it, including some populations, like young people and deaf or hard-of-hearing populations who primarily rely on text messaging. The FCC is taking steps to ensure that those reaching out for help during a crisis will get the localized help they need.
Ensuring compliance with critical federal consumer protection laws, including proposing fines against illegal pirate radio operations, and making sure radio broadcasters do not violate federal law when they have artists perform at radio station events or festivals—an illegal practice known as “payola.”
32 headlines and counting.
The Federal Communications Commission today took the first step in a new campaign to tackle illegal robocalls at every point in the call path. This proceeding explores proposals that would mitigate illegal calls at the point of origination and at the final point on the call path—delivery to the consumer.
Today, in the latest FCC action to protect Americans from illegal robocalls, the agency’s Enforcement Bureau removed over 1,200 non-compliant voice service providers from the Robocall Mitigation Database, effectively disconnecting them from U.S. phone network.
Content transcribed from fcc.gov/protecting-consumers · A design demonstration, not an official FCC product
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